HP PCs - Identifying genuine HP adapters and batteries

Inspect the blue hologram on the HP Security Label to identify genuine HP parts.

1. Locate the blue hologram on the HP Security label.

   

2. Tilt the label from top to bottom to confirm that the OK and check mark images on the blue hologram move in opposite directions.

3. Tilt the label from left to right to confirm that the OK and check mark images on the blue hologram move in the same direction.

   If the OK and check mark images do not move in the correct directions when tilting the label, the product is probably counterfeit.

Use the QR code on the HP Security Label to identify genuine HP parts.

1. Locate the QR code on the HP Security label.

   

2. Open a QR code scanner app on your smartphone. The app is available on the App Store (iOS) or Google Play (Android).

3. Use your smartphone camera to scan the QR code.

4. After the app processes the QR code, compare the numbers on the screen with the Security ID on the HP Security Label. If the numbers do not match, the product is probably counterfeit.