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HP Color LaserJet Enterprise M751, M856, Managed E75245, E85055, MFP M776 - Removal and replacement: Secondary transfer roller (M751/E75245/M856/E85055/M776)
Learn how to remove and replace the secondary transfer roller.

Mean time to repair: 2 minutes
Service level: CSR A
Before performing service
Turn the printer power off
-
Disconnect the power cable.
Warning:To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Part number |
Part description |
---|---|
RM2-1399-010CN |
Secondary transfer roller |
Required tools
-
No special tools are required to remove or install this assembly.
After performing service
Turn the printer power on
-
Connect the power cable.
-
Use the power switch to turn the power on.
Post service test
Make sure that the printer initializes to a Ready state.
Print a page to make sure that the printer is functioning correctly.
Remove the secondary transfer roller
Follow these steps to remove the secondary transfer roller.
Unpack the replacement assembly
Follow these steps to unpack the replacement assembly.
Install the secondary transfer roller
Follow these steps to install the secondary transfer roller.
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