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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP ENVY - 13-aq1124no Product Specifications

Hardware

Product number
8PQ45EA
Product name
HP ENVY - 13-aq1124no
Microprocessor
Intel® Core™ i5-1035G1 (1.0 GHz base frequency, up to 3.6 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (onboard)
Video graphics
Intel® UHD Graphics
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
33.8 cm (13.3") diagonal FHD IPS micro-edge WLED-backlit edge-to-edge glass with HP Sure View integrated privacy screen, 700 nits, 72% NTSC (1920 x 1080)
Wireless connectivity
Intel® Wi-Fi 6 AX 201 (2x2) and Bluetooth® 5 Combo (Supporting Gigabit file transfer speeds)
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.2, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.7 x 21.15 x 1.47 cm
Weight
1.27 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 53 Wh Li-ion polymer
Battery life mixed usage
Up to 15 hours and 45 minutes
Video Playback Battery life
Up to 12 hours and 15 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Audio by Bang & Olufsen; Quad speakers; HP Audio Boost 2.0

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Canada

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