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HP Customer Support - Knowledge Base

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    Think you need a hardware repair or want to check repair status? Try our HP repair center

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HP ENVY 13-ah0000 Laptop PC - Components

The computer features top-rated components. This chapter provides details about these components, where they are located, and how they work.

Locating hardware

To find out what hardware is installed on the computer:
  1. Type device manager in the taskbar search box, and then select the Device Manager app.
    For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
A list displays all the devices installed on your computer.

Locating software

To find out what software is installed on the computer:
  1. Select the Start button.
– or –
  1. Right-click the Start button, and then select Apps and Features.

Right side

Figure : Identifying the right-side components
Item
Component
Description
(1)
Fingerprint reader
Allows a fingerprint logon to Windows, instead of a password logon.
  1. To use the fingerprint reader, tap or swipe your finger on the fingerprint reader.
(2)
USB port with HP Sleep and Charge
Connects a USB device, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
(3)
AC adapter and battery light
  • White: The AC adapter is connected and the battery is fully charged.
  • Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
  • Amber: The AC adapter is connected and the battery is charging.
  • Off: The battery is not charging.
(4)
Power connector
Connects an AC adapter.

Left side

Figure : Identifying the left-side components
Item
Component
Description
(1)
Audio-out (headphone)/Audio-in (microphone) jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
  warning:
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide:
  1. Select the Start button, select HP Help and Support, and then select HP Documentation.
note:
When a device is connected to the jack, the computer speakers are disabled.
(2)
USB port
Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.
(3)
USB port with HP Sleep and Charge
Connects a USB device, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output.
note:
Cables and/or adapters (purchased separately) may be required.
(4)
Memory card reader
Reads optional memory cards that enable you to store, manage, share, or access information.
To insert a card:
  1. Hold the card label-side up, with connectors facing the computer.
  2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
To remove a card:
  1. Press in on the card, and then remove it from the memory card reader.

Display

Figure : Identifying the display components
Item
Component
Description
(1)
Internal microphones
Record sound.
(2)
Camera
Allows you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
note:
Camera functions vary depending on the camera hardware and software installed on your product.
(3)
Camera light
On: One or more cameras are in use.
(4)
WLAN antennas*
Send and receive wireless signals to communicate with WLANs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
  1. Type support in the taskbar search box, and then select the HP Support Assistant app.
    ‒ or –
    Click the question mark icon in the taskbar.
  2. Select My PC, select the Specifications tab, and then select User Guides.

TouchPad

Figure : Identifying the TouchPad
Item
Component
Description
(1)
TouchPad zone
Reads finger gestures to move the pointer or activate items on the screen.
(2)
Left TouchPad button
Functions like the left button on an external mouse.
(3)
Right TouchPad button
Functions like the right button on an external mouse.

Lights

Figure : Identifying the light components
Item
Component
Description
(1)
Power light
  • On: The computer is on.
  • Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
(2)
Caps lock light
On: Caps lock is on, which switches the key input to all capital letters.
(3)
Mute light
  • On: Computer sound is off.
  • Off: Computer sound is on.

Button

Figure : Identifying the power button location
Component
Description
Power button
  • When the computer is off, press the button to turn on the computer.
  • When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • When the computer is on and you want to lock the screen, press the button until you see the sign-in screen appear. Pressing the power button during screen-lock mode turns off the computer.
  • When the computer is on and you want to turn it off, press and hold the button to lock the screen, and then continue to press the button until the computer turns off.

Bottom

Figure : Identifying the speaker components
Component
Description
(1)
Vent
Enables airflow to cool internal components.
(2)
Speakers (2)
Produce sound.

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