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HP Customer Support - Knowledge Base

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Samsung Laser Printers - Clearing Paper Jams

The following procedures show how to clear paper jams.
  caution:
To avoid tearing the paper, pull the jammed paper out slowly and carefully. Follow the instructions in the following sections to clear the jam.
note:
  • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
  • Do not remove paper from the tray while your printer is printing.
  • Flex, fan, and straighten paper before loading.
  • Do not use creased, damp, or highly curled paper.
  • Do not mix paper types in a tray.
  • Use only recommended print media. Go to the Printer Specification document for specific types.
  • Ensure that the recommended side of the print media is facing up in the tray.

Clear paper jams

Paper jams can occur in several parts of the printer. Go to the appropriate section to resolve the paper jam.
note:
To resume printing after clearing paper jams, open and close the access door.

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Country/Region: Flag Canada

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