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HP Customer Support - Knowledge Base

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HP Color LaserJet Enterprise - Resolving color print quality problems

Introduction

Use the information below to troubleshoot print-quality, color-quality, and image-quality problems on HP Color LaserJet Enterprise printers. For mono (black and white) HP LaserJet Enterprise printers, go to Resolving mono print quality problems.
The troubleshooting steps can help resolve the following defects:
  • Blank pages
  • Black pages
  • Colors that do not align
  • Curled paper
  • Dark or light bands
  • Dark or light streaks
  • Fuzzy print
  • Gray background or dark print
  • Light print
  • Loose toner
  • Missing toner
  • Scattered dots of toner
  • Skewed images
  • Smears
  • Streaks

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Country/Region: Flag Canada

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