hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet Enterprise 700 MFP M725 - 13.89 jam error in the stapler/stacker

13.89 jam error in the stapler/stacker

Use the following procedure to clear paper jams in the stapler/stacker. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.89.31 Jam in stapler
  1. If paper is visible in the stapler/stacker output bin, grasp the leading edge of the paper and slowly pull the paper out of the printer.
    Figure : Remove paper from the stapler/stacker output bin
  2. Open the upper-left door.
    Figure : Open the upper-left door
  3. Press the green tab down to open the bar.
    Figure : Press tab down to open the bar
  4. Grasp both sides of the paper, and slowly pull the paper out of the printer.
    Figure : Carefully remove any jammed paper
  5. Close the upper-left door. Make sure that both sides of the door snap into place.
    Figure : Close the upper-left door

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...