hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP ScanJet Pro 2000 s1, 3000 s3 - Interpret control panel lights and patterns

Interpret control panel lights and patterns
If the scanner requires attention, the Error light either blinks or is solidly lit on the control-panel display. The following table describes the suggested action to take, based on the state of the scanner.
Error light status
State of the scanner
Action
Error LED is blinking
The user pressed the Scan button while the USB cable was disconnected.
  1. Turn off the scanner.
  2. Reconnect the USB cable.
  3. Turn on the scanner.
The image sensor is not properly calibrated.
  1. Turn off the scanner.
  2. Turn on the scanner.
There is a jam in the document feeder.
  1. Turn off the scanner.
  2. Pull forward on the latch to open the document feeder hatch.
  3. Clear the jam.
  4. Turn on the scanner.
The document feeder hatch is not properly closed.
  1. Press firmly on both sides of the document feeder hatch at the same time to close the hatch.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...