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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP ENVY 17-n178ca Notebook PC (Touch) Product Specifications

Hardware
Software

Hardware

Product Name
17-n178ca
Product Number
M1W08UA
Microprocessor
6th generation Intel® Core™ i7-6700HQ (2.6GHz with up to 3.5GHz 6MB L3 Cache) Quad Core
Memory
16GB DDR3L SDRAM (2 DIMM)
Video Graphics
NVIDIA® GeForce® GTX950M Graphics with 4096MB of dedicated video memory
Display
17.3" diagonal FHD IPS anti-glare WLED-backlit touch screen (1920x1080)
Hard Drive
1TB 5400RPM hard drive
Multimedia Drive
SuperMulti DVD burner
Network Card
Integrated 10/100/1000 GbE LAN
Wireless Connectivity
2x2 802.11ac WLAN and Bluetooth
External Ports
Multi-Format Digital Media Card Reader
4 SuperSpeed USB 3.0, 1 supporting USB Boost
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Sound
Bang & Olufsen with quad speakers and subwoofer
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
HP Imagepad with multi-touch gesture support
Dimensions
1.21 in (H) x 16.34 in (H) x 11.07 in (D)
Weight
4.73 lb
Power
120W AC adapter
6-cell 62WHr 2.8 Ah lithium-ion battery
Camera
Front facing HP TrueVision HD Webcam with integrated dual array digital microphones
HP SimplePass with integrated fingerprint reader

Software

Operating System:
Windows 10 Home (64-bit)
HP Help Support:
HP Support Assistant: Enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
HP ePrint: Wirelessly print from anywhere, anytime, on any HP ePrint-enabled printer.
Shopping Service:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos
Netflix: Watch movies and TV online or via DVDs with subscription.
CyberLink PhotoDirector and PowerDirector: Create picture-perfect portraits and pro-quality videos with powerful and dynamic photo and video editing tools.
CyberLink Power Media Player: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink YouCam: Take pictures, record video, and get creative with special photo editing and video effects.
Snapfish: Enjoy your photos with access from any device, all in one place. Celebrate your memories with photo gifts and prints for delivery by mail, in-store pick-up, or print to any printer anywhere.
Productivity Tools:
Dropbox: Get 25GB of free online storage for six months with Dropbox.
Three months of Evernote Premium included: Keep your life on track and set reminders with Evernote.
Meet the new Office: The most powerful Office yet. Your content when and where you need it.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 30-day McAfee LiveSafe trial.
HP 3D DriveGuard 6: Your notebook’s data stays safe from accidental bumps and bruises with HP 3D DriveGuard 6.
HP SimplePass security with fingerprint reader: Access online accounts with the swipe of a finger.
HP CoolSense: Keep your notebook cool and comfortable automatically with HP CoolSense.

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Country/Region: Flag Canada

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