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HP Customer Support - Knowledge Base

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HP Printers - Using the HP Scan and Capture App (Windows 10, 8)

This document is for HP multifunction printers and computers with Windows 10 and Windows 8.
Use the HP Scan and Capture app to scan photos or documents from your printer or computer camera.
note:
You must have the HP printing software installed on the computer to use this app. For more information, go to How do I download and install the HP printer software? in the FAQ section of this document.
Example of the HP Scan and Capture app
  1. Turn on the printer, load plain paper in the input tray, then confirm ink or toner cartridges are installed.
  2. Place the item you want to scan on the scanner glass or load it into the automatic document feeder (ADF), if your printer has one.
  3. On your computer, go to HP Scan and Capture (in English) to install the app from the Microsoft Store.
  4. After the app installs, click Launch.
  5. Click the menu icon, then select Settings.
  6. Click Select Device, then select your HP printer.
    Example of the Select Device window with a printer selected
  7. Click Document Scan Options or Photo Scan Options to change any settings, then click the back arrow.
  8. Click outside the Settings menu, then click Capture Documents or Capture Photos.
  9. When the scan completes, click the save icon.
    The Save As window opens to save the item to a folder.

Frequently asked questions (FAQs)

Refer to these frequently asked questions for more information about the HP Scan and Capture app.

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Country/Region: Flag Canada

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