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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP ENVY 17-j100ee Notebook PC Product Specifications

Hardware
Software

Hardware

Product Name
17-j100ee
Product Number
G3M02EA
Microprocessor
Intel Core i7-4702MQ with Intel HD Graphics 4600 (2.2 GHz, 6 MB cache, 4 cores)
Chipset
Intel HM87 Express
Memory
6 GB 1600 MHz DDR3L SDRAM (1 x 2 GB, 1 x 4 GB)
Video Graphics
NVIDIA GeForce GT 750M (2 GB DDR3 dedicated)
Hard Drive
1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
43.9 cm (17.3") diagonal HD BrightView LED-backlit (1600 x 900)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
802.11b/g/n (1x1) and Bluetooth 4.0 combo
Sound
Beats Audio with 4 speakers and two subwoofers
Keyboard
Full-size island-style backlit with numeric keypad
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
1 HDMI
1 headphone/microphone combo
4 USB 3.0 (1 HP USB Boost)
1 RJ-45
Dimensions
41.6 x 27.44 x 3.06 cm
Weight
2.8 kg
Power
120 W AC power adapter
6-cell (62 WHr) Li-ion
Camera
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone

Software

Operating System:
Windows 8.1 (64 bits)
Security and Support:
McAfee LiveSafe
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Internet Solutions:
Beats Audio with SRS 3D
HP Connected Photo
HP SimplePass
HP CoolSense
HP ePrint
Windows Live Essentials
CyberLink PowerDVD
CyberLink YouCam DE
Internet Explorer 11
7-Zip
Box (50 GB of free storage)

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Country/Region: Flag Canada

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