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HP Customer Support - Knowledge Base

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    Fix HP Printer issue on macOS

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HP ENVY 17-j102ea Notebook PC Product Specifications

Hardware
Software

Hardware

Product Name
17-j102ea
Product Number
F5D54EA
Microprocessor
Intel Core i7-4700MQ with Intel HD Graphics 4600 (2.4 GHz, 6 MB cache, 4 cores)
Chipset
Intel HM87 Express
Memory
12 GB 1600 MHz DDR3L SDRAM (1 x 4 GB, 1 x 8 GB)
Video Graphics
NVIDIA GeForce GT 740M (2 GB DDR3 dedicated)
Hard Drive
Two 1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
43.9 cm (17.3") diagonal FHD anti-glare LED-backlit (1920 x 1080)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
802.11b/g/n (1x1) and Bluetooth 4.0 combo
Sound
Beats Audio with 4 speakers and two subwoofers
Keyboard
Full-size island-style backlit with numeric keypad
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
1 HDMI
1 headphone/microphone combo
4 USB 3.0 (1 HP USB Boost)
1 RJ-45
Dimensions
41.6 x 27.44 x 3.06 cm
Weight
2.8 kg
Power
120 W AC power adapter
6-cell (62 WHr) Li-ion
Camera
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone

Software

Operating System:
Windows 8.1 (64 bits)
Security and Support:
McAfee LiveSafe
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Internet Solutions:
Beats Audio with SRS 3D
HP Connected Music
HP Connected Photo
HP SimplePass
HP Games by WildTangent
HP CoolSense
HP ePrint
Windows Live Essentials
CyberLink PowerDVD
CyberLink YouCam DE
Internet Explorer 11
7-Zip
Box (50 GB of free storage)

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Country/Region: Flag Canada

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