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HP Designjet Z5400 PostScript ePrinter Series - Colors are inaccurate

Colors are inaccurate

If the colors of your print do not match your expectations, try the following:
  1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paperView information about the paper. Also, press , then , then Image-quality maintenance > Calibration Status to check the color calibration status. If the status is PENDING or OBSOLETE, you should perform color calibration: see Color calibrationColor calibration. If you have made any changes, you may wish to reprint your job in case the problem has been solved.
  2. Check that you are printing on the correct side of the paper.
  3. Check that you are using appropriate print-quality settings (see PrintingPrinting). If you have selected the Speed or Fast options, you may not get the most accurate colors. If you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved.
  4. If you are using Application Color Management, check that the color profile you are using corresponds to the selected paper type and print-quality settings. If you have doubts about which color settings to use, see Color managementColor management.
  5. If the problem consists of color differences between your print and your monitor, please follow the instructions in the “How to calibrate your monitor” section of the HP Color Center. At this point, you may wish to reprint your job in case the problem has been solved.
  6. Print the Image Diagnostics Print. See The Image Diagnostics PrintThe Image Diagnostics Print.
  7. Try using the color adjustment options to produce the colors you want. See Color adjustment optionsColor adjustment options.
If the problem persists despite all the above actions, contact your customer service representative for further support.

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