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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Pavilion 13-p120nr x2 PC Product Specifications

Hardware
Product Name
13-p120nr
Product Number
F2E00UA
Microprocessor
1.0 GHz up to 1.4GHz AMD Elite Mobility Quad-Core A6-1450 Accelerated Processor
Microprocessor Cache
2MB L2 Cache
Memory
4GB DDR3 SDRAM (1 DIMM)
Memory Max
Maximum supported = 8GB
Video Graphics
AMD Radeon HD 8250 graphics
Display
13.3-inch diagonal HD LED- backlit IPS touchscreen display (1366 x 768)
Hard Drive
64GB solid-state drive
Wireless Connectivity
1x1 802.11b/g/n WLAN
Bluetooth
Sound
DTS Sound+
Keyboard
Full-size island-style keyboard
Pointing Device
HP Imagepad supporting multi-touch gestures without on/off button.
External Ports
MicroSD reader on slate; Multi-format digital media card reader for Secure Digital cards and Multimedia cards on base
1 SuperSpeed USB 3.0 on base
1 USB 2.0 on base
1 HDMI on base
1 Headphone-out/microphone-in combo jack
Dimensions
Slate only: 0.44 in (H) x 13.38 in (W) x 8.5 in (D)
Clamshell: 1.00 in (H) x 13.38 in (W) x 9.05 in (D)
Weight
Slate only: 2.36 lb
Clamshell: 4.89lb
Power
45W AC adapter
3-cell 33WHr lithium-ion polymer battery (slate)
ID Mech Description
Front-facing HP TrueVision full HD Webcam with integrated dual digital microphones
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Pinger: Free local phone number with unlimited SMS to any US/Canada number, free incoming voice calls, and a free voicemail service.
Dragon Notes: Quickly capture, organize and share notes, lists or ideas by simply using your voice.
Skype
Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!
Games:
HP Games
Classic Board Games
Arcsoft Family Paint
HP Help Support:
HP Support Assistant: Helps you maintain the performance of your PC and resolve problems with automated updates and tune-ups, built-in diagnostics, and guided assistance.
HP Utility Center: With the HP Utility Center on Windows 8 PCs, get one place to control your settings for all things HP.
Shopping Services:
Amazon
Books, Music, Photos, and Videos:
Amazon Kindle for PC e-reader
HP Connected Photo: Sync, edit, and share photos. Picture the fun
HP Connected Music: Discover music in a whole new way–from multiple sources.
Productivity Tools:
7-zip: Free File Archive utility preinstalled on HP Windows 8 platforms. Consumers can use 7-zip anywhere, anytime.
HP ePrint
Cozi Express Organizer
Box: Simple, secure sharing from nearly anywhere.
Buy Office 365: The most powerful Office yet with smarter versions of your favorite applications and new cloud services that connect you to your documents and settings – when and where you need them.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
Security Protection:
Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence.
HP ProtectSmart helps protect your data from accidental bumps and bruises.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

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Support Forum

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Country/Region: Flag Canada

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