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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Jetdirect 2800w NFC/Wireless Direct Accessory - Print using HP wireless direct

After installing the HP Jetdirect 2800w NFC & Wireless Direct Accessory, use the following steps to verify that the HP printer is ready to print using HP wireless direct.
note:
The HP wireless direct feature only provides a direct wireless network connection to the HP printer. It does not provide Internet access or a connection to any other network that the printer is connected to.
  1. Verify that the printer is in the Ready state.
  2. To confirm that NFC and HP wireless direct printing are enabled on the printer, print a configuration page from the control panel. If a page titled Wireless is included, NFC and HP wireless direct printing are enabled.
  3. From a mobile device or a computer, verify that wireless capability is enabled (the Wi-Fi radio is on). This control is typically found in the Settings menu. Then connect to the HP wireless direct printer as you would connect to other wireless networks.
    note:
    Disconnect from existing wireless connections (WLAN or Internet).
    For Windows 8 devices, verify that Wi-Fi is on or enabled. Connection to the HP wireless direct printer is not required.
    When using an iOS device, such as iPhone® or iPad®, that uses iOS 5 or greater to connect to the HP wireless direct printer, the connection status icon does not stop spinning. This is normal and indicates that the HP wireless direct connection does not provide Internet access. Since HP wireless direct is only a connection between the mobile device and the printer, the mobile device cannot access the Internet through the printer.
  4. If you configured the HP Jetdirect 2800w to use security, provide the passphrase when prompted by the mobile device or computer.
  5. Install the print-compatible software or driver on the mobile device or computer, if required.
  6. Determine the printer’s service set identifier (SSID).
    The SSID is available on the How to Connect Page by touching the wireless icon on the control panel. The SSID is the HP wireless direct printer name.

Print from iOS v4.2/4.3 (or newer) devices

AirPrint: Verify that the mobile device and the HP printer are on the same wireless network by touching Settings and then touching Wi-Fi. The HP network name (SSID) is in the format HP-Print-xy-[printer name].
Open the item to print, touch the Action icon, and then touch Print to open the Printer Options. Select the HP Jetdirect 2800w NFC & Wireless Direct Accessory and then touch Print.
HP ePrint app: Tap the HP ePrint icon, select the supported file type, select the printer, and then tap Print. For more information, go to HP ePrint App for iOS.

Print from Android v2.2 (or newer) devices

Android embedded print solution: For information about configuring, using, and printing with Android embedded print, go to: Using HP's built in Android solution.
HP ePrint app: Tap the HP ePrint icon, select the supported file type, select the printer, and then select Print. For more information, go to HP ePrint app for Android.

Print from Windows 8 tablets/PCs and Mac OS X devices

Verify that you have the latest version of HP ePrint Software installed.
  1. Click Download software.
  2. Select your operating system from the list.
    note:
    ARM-based tablets using Windows RT are not supported.
    Supported Mac OS X versions are 10.7 Lion and newer.
  3. From the Software - ePrint table, click Download.
  4. Once downloaded to your system, start the installation and follow the instructions.

Print from Windows 8

  1. From the mobile device's application, select the File menu, and then select Print.
  2. From the available printers, select HP ePrint.
  3. Touch the Connected tab/tile.
    HP ePrint Software automatically searches for printers on the local network, including HP wireless direct-enabled printers. These can be identified by their SSID/HP wireless direct printer name.
  4. Select your target printer, and then touch the Settings button to define basic print settings such as copies, pages per sheet, and print on both sides (duplex).
  5. Touch Print.
If the Windows application does not have a Print option:
  1. With the Windows application open, swipe to the right from the edge of the screen.
  2. Touch Devices, then touch HP ePrint from the list of available printers.
  3. Change basic print Settings, if required.
  4. Touch Print.
  5. Touch the Your printer requires attention message and follow the instructions to print.
note:
HP ePrint Software saves the printer to your recently used printers list located on the Recent tab/tile.

Print using HP ePrint from Mac OS X 10.7 Lion and newer

  1. Select the printer’s SSID from the list of available networks in either the Wi-Fi Status icon or the Network System Settings panel.
  2. Open the document to be printed, and select the File menu.
  3. Select Print from the drop down menu.
  4. Select the printer from the Printer pop-up list.
    note:
    If you are installing the printer for the first time, select the printer name from the Nearby Printers list.
  5. Verify PDF is selected in the PDF pop-up menu in the Print box.
    HP ePrint Software automatically searches for printers on the local network, including HP wireless direct-enabled printers. These are identified by their SSID/HP wireless direct printer name.
  6. Click Print
    note:
    The print queue is paused after the document prints. To print another document, follow steps 3 through 5. A window opens stating that the print queue is paused. Click the Resume button in the window to add the new print job and restart the print queue.

Print using AirPrint Mac OS X 10.7 Lion and newer

  1. Verify that the printer is powered on and that the computer and the printer are connected to the same local network.
  2. To print using AirPrint from an HP LaserJet Pro printer/MFP without an Internet or Wi-Fi connection, use HP wireless direct. From the printer/MFP control panel:
    1. Touch Administration, and then touch the Network Settings menu.
    2. Touch the Wireless menu, and then touch the Wireless Direct menu.
    3. Verify that the Wireless Direct Mode is set to ON (no security) (the default) or ON (with security) .
        caution:
      HP recommends turning security ON and using a password. If no security is set, the printer can be accessed by anyone through the printer access point.
  3. Verify that the printer driver is configured for AirPrint.
    note:
    For information about installing and configuring AirPrint on HP LaserJet Enterprise Printers/MFPs, go to: Installing AirPrint on an HP LaserJet Enterprise. For information about AirPrint on HP LaserJet Pro Printers/MFPs go to: Installing AirPrint on an HP LaserJet Pro.
  4. Open the document to be printed, and select the File menu.
  5. Select Print, and then select AirPrint (if it is not the default).
    note:
    When using Mac OS X 10.7 Lion, you must manually select the AirPrint driver. When using Mac OS X 10.8 Mountain Lion or 10.9 Mavericks, the default driver automatically uses AirPrint.
  6. Select the print options to use and then touch Print

For more information

For more information about HP wireless direct, go to: Wireless Printing Center - HP wireless direct.
For additional information about HP ePrint Software including frequently asked questions, go to: www.hp.com/go/eprintsoftware. Click Documentation to download the user guide.
For additional setup, configuration, and troubleshooting information, go to www.hp.com/go/jd2800wSupport or scan the QR code with your mobile device.

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