hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03930560

Version: 1

HP ZBook 15-Inch and 17-Inch Mobile Workstation Notebook PCs - Cannot Boot Into Trusted Boot or Booting Process Stops While Loading Graphics Driver

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-Sep-2013

Last updated : 18-Sep-2013

DESCRIPTION
The computer cannot boot to Trusted Boot in a Fedora-based Linux system image. The computer may halt while loading the graphics driver during the boot process.

SCOPE
Information in this document applies to the following:
Computers:
  • HP ZBook 15-inch Mobile Workstation
  • HP ZBook 17-inch Mobile Workstation
RESOLUTION
HP recommends installing the Linux operating system from the HP website and installing all necessary drivers. Follow Intel's Tboot-Xen Image structure to include the ACM (Authenticated Code Modules) modules. Refer to the following link for more details:
note:
The preceding link will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

Hardware platforms affected : HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03930560

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...