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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Split 13-M000 X2 Notebook PCs - Unsafe Disconnect from Docking Station Message Appears After Safely Detaching Computer From Docking Station

The computer displays an error message when the locking latch slider is disengaged to undock the computer. This occurs despite using the Safely Remove Hardware icon.
Unsafe disconnect from Docking Station
You have unplugged or ejected from a docking station without stopping it - which can cause loss of valuable data.
Please use the Safely Remove Hardware icon in the status bar to eject from the docking station before disconnecting the Slate.
Figure 1: Unsafe disconnect from Docking Station
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update (Intel Processors)
Version: F.06
  note:
A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag Canada

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