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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook PCs - Keyboard Troubleshooting (Windows)

This document is for HP and Compaq notebook computers with Windows 10, Windows 8, or Windows 7.
Use this information to troubleshoot common keyboard problems on notebook computers.
  caution:
To avoid potential software damage, immediately replace keyboards damaged by liquid spills.

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Country/Region: Flag Canada

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