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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP LaserJet Pro 400 MFP M425 - Product views

Product front view

    Figure : Front view of product
  1. Document feeder
  2. Dual-head scanner
  3. Output bin
  4. Walk-up USB port
  5. Power button
  6. Tray 2
  7. Tray 1
  8. Front door release button
  9. Color touchscreen control panel

Product back view

    Figure : Back view of product
  1. Rear jam-access door latch
  2. Straight-through paper path door
  3. Hi-Speed USB 2.0 port
  4. Network port
  5. Fax and telephone ports
  6. Power connection
  7. Slot for a cable-type security lock

Serial number and model number location

The serial number and product model number label is on the back of the product.
Figure : Serial number and model number location

Control panel layout

    Figure : Touchscreen layout
  1. Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network (HP LaserJet Pro 400 MFP M425dw only).
  2. Touchscreen display
  3. Attention light: indicates a problem with the product
  4. Ready light: indicates the product is ready
  5. Help button and light: provides access to the control panel help system
  6. Right arrow button and light: moves the cursor to the right or moves the display image to the next screen
    NOTE: This button illuminates only when the current screen can use this feature.
  7. Cancel button and light: clears settings, cancels the current job or exits the current screen
    NOTE: This button illuminates only when the current screen can use this feature.
  8. Back button and light: returns to the previous screen
    NOTE: This button illuminates only when the current screen can use this feature.
  9. Left arrow button and light: moves the cursor to the left
    NOTE: This button illuminates only when the current screen can use this feature.
  10. Home button and light: provides access to the Home screen

Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.
note:
Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages.
    Figure : Home screen
  1. Web Services button: provides quick access to HP Web Services features, including HP ePrintHP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.
  2. Setup button: provides access to the main menus
  3. Wireless button: provides access to the Wireless Menu and wireless status information (HP LaserJet Pro 400 MFP M425dw model only)
    NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.
  4. Network button: provides access to network settings and information. From the network settings screen, you can print the Network Summary page.
  5. Information button: provides product status information. From the status summary screen, you can print the Configuration Report page.
  6. Supplies button: provides information about supplies status. From the supplies summary screen, you can print the Supplies Status page.
  7. Fax button: provides access to the Fax feature
  8. Apps button: provides access to the Apps menu to print directly from Web applications that you have downloaded from the HP ePrintCenter Web site at www.hpeprintcenter.com
  9. Product status
  10. Scan button: provides access to the scan feature
  11. Copy button: provides access to the copy feature
  12. USB button: provides access to the USB Flash Drive menu

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Country/Region: Flag Canada

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