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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03286567

Version: 1

HP Notebook PCs - WinZip Cannot Save Settings Due to Controls Being Off-Screen

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 17-Apr-2012

Last updated : 17-Apr-2012

DESCRIPTION
Due to the small size of the HP Mini 1104 display panel, certain user interface elements are not available for selecting in the WinZip program. In WinZip, under Settings > Select Option the controls for OK, Cancel and Help are pushed off-screen. They are not available through scrolling or window respositioning. As a result, certain settings for WinZip cannot be saved.

SCOPE
HP Mini 1104
RESOLUTION
To resolve this issue, do the following:
  1. Click Start, select Control Panel, then select Appearance and Personalization.
  2. Select Adjust screen resolution.
  3. Under Orientation, select Portrait or Portrait (Flipped).
  4. Click OK then Keep changes when prompted.
  5. Return to Winzip and move the program window until the 3 controls are visible.
  6. Select the desired control option (OK, Cancel or Help).
  7. Repeat steps 1~4 to set the dispay resolution back to Landscape or Landscape (Flipped).

Hardware platforms affected : HP Mini 1104

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03286371

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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