hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-hero-support-search

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

hp-concentra-wrapper-portlet

Actions
Loading...

HP Business Desktop PCs - Blue Screen Error Message 0xc0000034

Issue
The following blue screen error message is displayed after the Microsoft Windows 7 update service pack 1: Blue Screen Error message 0xc0000034
  • Will not boot to any of advance boot options.
  • Cannot do a Startup repair.
  • Cannot do a system restore.
Solution
To boot to the desktop successfully, try these following steps:
Click on F8 when starting windows.
A new menu will appears, Choose Command Prompt option when the new window appears, type (Type Enter after each command):
cd windows\system32\config  ren default default.old  ren sam sam.old  ren security security.old  ren software software.oldren system system .old  cd regback  copy default ..\  copy sam ..\  copy security ..\  copy software ..\  copy system ..\    
After this type: EXIT and restart the system.
It will boot to the normal mode with the service pack 1 on the Computer.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...