hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Looking for Site Help?

    Learn about the features of the HP Customer Support site and how to use them to meet your online support needs. Click Here

     

hp-concentra-wrapper-portlet

Actions
Loading...

HP Touch 610 and 620 PCs - Installing the Wall Mount Adapter Plate

This document applies to HP Touch 610 and 620 all-in-one desktop computers.
HP Touch 610 or  620 all-in-one desktop computer
  • Turn off the computer and disconnect all cables.
  • Transfer the computer to a clean, flat, stable work surface over a noncarpeted floor. HP recommends that you put down a blanket, towel, or other soft cloth to protect the screen from scratches or other damage.
  • Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an antistatic wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
Video overview
View the following video before using the steps in this article.
  note:
For best quality on dial-up connections, wait until the video has fully loaded before viewing.
Installing the wall mount adapter plate
To install the wall mount plate, use the following steps:
Step 1
First remove the stand cover. Use a flat headed tool to carefully pry up the edge on the lower inner part of the stand cover...
Prying off the hinge door
...and pull the stand cover off of the stand.
Removing the stand cover
Step 2
Use a Philips head screwdriver to tighten the two brake screws for the sliding hinges while the stand is still attached. Be careful not to overtighten the screws.
Tightening the brake screws
Step 3
On the bottom of the stand, find the four screws that attach the wall mount adapter plate to the stand and remove them.
Removing the four screws
Step 4
Pull off the wall mount plate.
Removing the wall mount plate
Step 5
Remove the four screws that fasten the stand to the computer.
  note:
Set the screws aside to use later for securing the mounting plate to the hinge sliders.
Removing the screws for the stand
Step 6
Shift the stand up slightly and pull it off from the computer.
Removing the stand from the PC
Step 7
Find the cutouts on the wall mount plate...
Cutouts on wall mount plate
...and then find the rails on the hinge slider.
Rails on the hinge slider
Step 8
To install the wall mount adapter plate, align the holes in the mounting plate over the rails...
Aligning the plate over the rails
... and press to secure.
Pressing into place
Step 9
Use the four screws that attached the wall mount adapter plate to the stand to secure the plate to the hinge sliders.
Securing the mounting plate
Step 10
Slide the wall mount plate up to lock it into position.
  note:
If the wall mount will not slide, remove the wall mount bracket and loosen the brake screws.
Locking the mounting plate
Step 11
Using the manufacturer's instructions, install the VESA compatible wall mount hardware onto the adapter plate.
Removing the wall mount adapter plate
The wall mount adapter plate, if installed, must be removed to access most system components. Use the following steps:
Step 1
To remove the wall mount adapter plate, first remove the four screws securing the wall mount plate to the hinge sliders.
Removing the mounting plate screws
Step 2
Pull off the wall mount plate.
Removing the mounting plate
Step 3
Loosen the two Philips head brake screws.
Loosening the brake screws
Step 4
Shift up each hinge slider to release it from its locked position,...
Releasing the hinge slider
...and then slide it down to its bottommost position on the unit.
Moving the hinge slider to the bottommost position
Step 5
Tighten the brake screws.
  note:
For instructions on how to replace the stand, see the HP support document, HP TouchSmart 610 Series PCs - Removing the Stand.
Tightening the brake screws

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...