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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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A 'Paper Jam' Message Displays for HP Deskjet 1050, 1050A, 2050, 2050A, and Deskjet Ink Advantage 2060 All-in-One Printer Series

This document is for the HP Deskjet 1050, 1051, 1055, 1056, 1050A, 2050, 2050A, and Deskjet Ink Advantage 2060 All-in-One Printers.
The HP printer stops printing, and a 'Paper Jam' message displays on the computer. The Power light blinks, and the Attention light () turns on.
Figure : Blinking Power light with a paper jam
Graphic: Blinking Power light with a paper jam
The following video demonstrates how to clear a paper jam.
note:
The video shows the HP Deskjet 2050. The outside of the product might not look the same as your product, but the steps are the same.
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If you have trouble viewing the video, or to view the video in a different size, click here to play the video on YouTube.

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Country/Region: Flag Canada

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