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HP MediaSmart Server - Health Indicator Codes

This document applies to HP MediaSmart Server EX470 and EX475.
The Tables below are a breakdown of the Health indicator displays. To see this code, using a paper clip, press and release the recessed Status/Recovery button on the front of the server.
Figure : Location of the Status/Recovery button
Location of the Status/Recovery button
Health indicator codes when the indicator starts as solid red
Code
Description
Action
Solid red—no code
Operating system or application error.
See Windows Home Server Console for error condition.
1 blue, 2 red
System drive failed to boot.
If the light-bar for the system drive (the lowest light-bar) is also red, you need to replace the system hard drive. See Replacing the system drive on page 6-16.
1 blue, 3 red
Operating system USB boot failed.
Check that lowest USB port on back of server has boot source.
1 blue, 4 red
Recovery mode failed.
Contact HP Support at http://www.hp.com/support.
1 blue, 5 red
Multiple boot failure.
Contact HP Support at http://www.hp.com/support.
1 blue, 6 red
Service code.
Do not hold state button longer that 3 seconds. Shut down and repeat.
Health indicator codes when the indicator starts as blinking red
Code
Description
Action
2 blue, 1 red
BIOS corrupted.
Repeat power-on to validate. Contact HP Support at http://www.hp.com/support.
2 blue, 2 red
Memory failure.
Contact HP Support at http://www.hp.com/support.
1 blue, 3 red
BIOS recovery source not present.
Contact HP Support at http://www.hp.com/support.

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