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HP MediaSmart Server - Removing a Hard Drive from the Server

This document applies to HP MediaSmart Server EX470 and EX475.
  caution:
If the server does not have enough remaining storage, and you do not first add another hard drive to server storage, either you will lose shared-folder duplication or you will lose files. This depends on how much server storage space remains after you remove a hard drive.
To remove a drive from the server’s storage
  1. At the computer, double-click the Windows Home Server icon Windows Home Server icon in the system tray.
  2. Log on to the Windows Home Server Console.
  3. Click the Server Storage tab.
  4. Follow the instructions in Removing a hard drive in the Windows Home Server Console Help.
Removing a hard drive from the server
How to remove a hard drive from an expansion bay in the HP MediaSmart Server.
For information about removing the system drive, see Removing the System Drive, Reinstalling the System Drive, Resetting the server, and Installing via Disc, Windows XP or Windows Vista sections at the bottom of this document.
  caution:
Before removing a drive from an expansion bay, you must remove the drive from the server’s total storage.
For information about removing a drive from total storage, see To remove a drive from the server’s storage.
To remove a hard drive from an expansion bay
  1. Be sure that the light-bar for the hard drive you want to remove is purple Purple hard drive light. This indicates that the drive has been properly removed from the server’s total storage.
  2. Open the door on the front of the server.
    Figure : Opening the door
    Opening the door
  3. On the drive you want to remove, press down the lever to unlock the handle.
    Figure : Unlocking the hard-drive tray
    Unlocking the hard-drive tray
  4. Lift the handle all the way up.
    Figure : Lifting the handle
    Lifting the handle
  5. Gently pull the hard-drive tray from the hard drive bay.
    Figure : Removing the hard-drive tray
    Removing the hard-drive tray
  6. Flex the back of the right side-rail, and then withdraw the back pin from the hard drive by gently pulling the side-rail down and away.
    Figure : Removing the right side-rail
    Removing the right side-rail
  7. Flex the front of the right side-rail and withdraw the front pin from the hard drive by gently pulling the side-rail down and away.
  8. Remove the drive from the hard-drive tray.
    Figure : Removing the drive
    Removing the drive
  9. Fold up the flap near the back of the hard-drive tray.
    Figure : Folding up the flap
    Folding up the flap
      note:
    Folding up the flap improves air flow and helps keep the server cool.
  10. With the handle up, slide the hard-drive tray and drive into the expansion bay.
    Figure : Inserting the drive tray into the expansion bay
    Inserting the drive tray into the expansion bay
  11. Press down on the handle on the hard-drive tray until it locks.
    Figure : Closing the handle
    Closing the handle
  12. Close the door on the front of the server.
    Figure : Closing the door
    Closing the door
To remove the system drive
  1. Hold in the Power button for at least 4 seconds to force the server to shutdown.
  2. Open the door on the front of the server.
    Figure : Opening the door
    Opening the door
  3. Using a coin, turn the security knob clockwise to unlock the drive.
    Figure : Unlocking the system drive
    Unlocking the system drive
  4. On the bottom drive, press down the lever to unlock the handle.
    Figure : Releasing the handle
    Releasing the handle
  5. Lift the handle all the way up.
    Figure : Lifting the handle
    Lifting the handle
  6. Gently pull the hard-drive tray from the hard drive bay.
    Figure : Removing the hard-drive tray
    Removing the hard-drive tray
  7. Flex the back of the right side-rail, and then withdraw the back pin from the hard drive by gently pulling the side-rail down and away.
    Figure : Removing the right side-rail
    Removing the right side-rail
  8. Flex the front of the right side-rail and withdraw the front pin from the hard drive by gently pulling the side-rail down and away.
  9. Remove the drive from the hard-drive tray.
    Figure : Removing the drive
    Removing the drive
To re-install the new system drive
  1. Insert the new system drive into the left side of the hard-drive tray, making sure that the pins go into the hard drive’s mounting holes.
    Figure : Putting the new drive in the hard-drive tray—left side
    Putting the new drive in the hard-drive tray—left side
  2. Flex the front of the right side-rail and insert the pin into the hard drive’s mounting hole, and then flex the back of the right side-rail and insert the pin into the other mounting hole.
    Figure : Putting the new drive in the hard-drive tray—right side
    Putting the new drive in the hard-drive tray—right side
  3. With the handle up, slide the hard-drive tray and drive into the system bay.
      note:
    Don’t push on the handle; the tray won’t slide in.
    Figure : Inserting the drive tray into the expansion bay
    Inserting the drive tray into the expansion bay
  4. Press down on the handle on the hard-drive tray until it locks.
    Figure : Closing the handle
    Closing the handle
  5. Using a coin, turn the security knob counterclockwise to lock system drive in its bay.
    Figure : Locking the security knob
    Locking the security knob
  6. Close the door on the front of the server.
    Figure : Closing the door
    Closing the door
  7. Power on the server.
    The Health indicator light is initially purple and then blinks blue and red.
  8. Perform a Factory Reset to initiate the drive. See Using Server Recovery and Factory Reset below.
Recovering or resetting the server
  caution:
Steps for performing a Server Recovery or Factory Reset. To recover or reset the server Use the Server Recovery Disc from a computer using a wired connection to the router (or switch). A wireless connection is not recommended. Additionally, if the server is some distance from the computer you are using for Server Recovery or Factory Reset, it may be more convenient to move the server near the computer.
  1. If the HP MediaSmart Server Control Center is open on your computer, close it before proceeding.
  2. Insert the Server Recovery Disc into a DVD drive in a computer connected to the network by an Ethernet cable.
    The Server Recovery program automatically starts.
    Figure : Starting Server Recovery
    Starting Server Recovery
  3. Click Next.
  4. Uninstall HP MediaSmart Server and Windows Home Server Connector:
    • Click Start, Control Panel and select Add or Remove Programs.
    • Click on HP MediaSmart Server, click Remove.
    • Click on Windows Home Server Connector, click Remove.
    Figure : Server Recovery dialog box
    Server Recovery dialog box
  5. Prepare the server for recovery or reset:
    1. On the back of the server, hold in the Power button for at least 4 seconds to force the server to shutdown.
    2. After the server is completely off, locate the recessed Status/Recovery button on the front of the server and prepare to press this button with a paper clip.
      Figure : Location of the Status/Recovery button
      Location of the Status/Recovery button
    3. On the back of the server, press the Power button to restart.
    4. While the Health indicator is blinking blue Blue Health indicator and red Red Health indicator, use a paper clip to press the recessed Status/Recovery button until it clicks.
      Recovery mode is initiated.
    5. If recovery mode is successfully initiated, the Health indicator light blinks purple and red repeating.
  6. On the Rebooting your server into recovery mode dialog box, click Next, and then follow the instructions on each dialog box.
    During the recovery process, the following may happen:
    • If the recovery program cannot find the server, see No server found on page 7-12.
    • If the Server Recovery cannot recover the partition data, the progress bar will go to 100% and then back to zero and start over.
    • If the recovery fails, see Recovery fails on page 7-12.
  7. After the Server Recovery or Factory Reset completes, the server automatically restarts. Before taking the next step wait until the Health indicator light is solid blue Blue Health indicator.
  8. You must reinstall the software on each of your computers, including the computer that you used to perform the recovery - otherwise, you won’t be able to use the server.
  9. Click Finish on the Server recovery complete dialog box.
    The HP MediaSmart Server software will automatically be installed on the computer where you performed the Server Recovery or Factory Reset.
      caution:
    If you did not close the HP MediaSmart Server Control Center, as indicated in step 1, you may see a message asking you to reboot your computer. If you see this message, choose to reboot later. Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will have to repeat the recovery or reset process.
      note:
    It takes a few minutes for the server to go through the finishing process. Please be patient.
  10. To install the software on other client computers, see Installing the Software on Additional Home Computers on page 2-21.
To install from the server using Windows XP
  1. At the computer, click Start, and then click My Computer.
  2. Do one of the following:
    • Click My Network Places.
      Under Other Places, click My Network Places.
  3. In the Add Network Place Wizard, use the following (UNC) network address:
    \\<name of the server>\software
    For example, \\HPSERVER\software
    When the wizard completes, you should see software on server in the My Network Places window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-click Install.exe and follow the instructions on the installation wizards.
To install from the server using Windows Vista
  1. At the computer, click Start, and then click Network.
  2. Under Network Tasks, click Add a network place.
  3. In the Network Place Wizard, use the following UNC network address:
    \\<name of the server>\software
    For example, \\HPSERVER\software
    When the wizard completes, you should see the name you chose for the network place in the window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-clickInstall.exe and follow the instructions on the installation wizards.
  note:
Network discovery must be turned on to access the server.

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