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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Notebook PCs - Is My Notebook AC Adapter Compatible with International Power Standards?

This document applies to all HP Pavilion and Compaq Presario Notebook PCs.
International Power Adapters
HP Pavilion and Compaq Presario notebooks sold in the United States and Canada ship with AC adapters which are not designed for use with international power sources. However, there are a variety of adapters available in stores that will allow the notebook AC adapters to function in different countries. Purchase an adapter appropriate for the country's power supply.
The AC adapter that is sold with HP and Compaq notebooks requires the Standard U.S. Power (110v, 60 Hz) and Telephone (RJ-11) Connections.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Canada

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