hp-support-head-portlet

Ações
Carregando...
Suporte ao Cliente HP - Base de Conhecimento

hp-contact-secondary-navigation-portlet

Ações
Carregando...

hp-share-print-widget-portlet

Ações
Carregando...
  • Informações

    Problemas de áudio ou som? Teste o nosso automatizado HP Audio check!

    Informações

    Conserte e solucione problemas de atualização do Windows 10 em um Computador ou Impressora HP. Clique aqui

hp-concentra-wrapper-portlet

Ações
Carregando...

HP Printers - Using a Wireless Network Test Report

This document is for all HP wireless printers.
Print a Wireless Network Test Report to test your printer's wireless network connection.

Step 1: Print a Wireless Network Test Report

Use the printer control panel to print a Wireless Network Test, and then continue to the next step.
  • HP printers with a control panel menu: Open the Wireless menu, touch the Setup icon , touch Print Reports, and then touch Wireless Test Report.
  • HP inkjet printers without a control panel menu: Depending on your printer, either press the Wireless button and Information button at the same time, or press the Wireless button and Start Copy Black button at the same time.
  • HP LaserJet printers: Press and hold the Wireless button for 10 seconds or until the Ready light blinks, or go to the Wireless menu, and then navigate to the Wireless Network Test.
  • HP Laser NS and Neverstop Laser printers: Press and hold the Resume and Wireless buttons for 3 seconds.
  • HP Tango printers: Touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time.

Step 2: Review the test results

Review each test in the Diagnostics Summary or Diagnostics Results section for results such as FAIL, Low, or Poor. Some failed tests might cause other tests not to run.

hp-feedback-input-portlet

Ações
Carregando...

hp-feedback-banner-portlet

Ações
Carregando...

hp-country-locator-portlet

Ações
Carregando...
País/região: Flag Brasil

hp-detect-load-my-device-portlet

Ações
Carregando...