If your printer has difficulty in connecting to the Internet, it may start the Web-connected printer wizard automatically. You can also start the wizard manually at any time.
The wizard helps you to configure the printer's Internet connection. Follow the instructions on the screen.
The wizard performs a series of tests automatically. You can also choose to perform individual tests. From the front panel, press

, then

, then
Connectivity >
Diagnostics & troubleshooting >
Diagnostics & troubleshooting. The following options are available.
-
All tests
-
Network connectivity test: check the printer's connection to the local area network
-
Internet connectivity test: check the printer's connection to the Internet
-
Firmware update test: check the printer's connection to HP's firmware update servers
If any test fails, the printer describes the problem and recommends how to solve it.