If your printer has difficulty in connecting to the Internet, it may start the Web-connected printer wizard automatically. You can also start the wizard manually at any time.
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From the Embedded Web Server: select Support > Connectivity troubleshooting > Web-connected printer wizard.
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From the front panel: Press
, then 
, then Connectivity > Diagnostics & troubleshooting > Web-connected printer wizard. -
From the front panel: Press, then , then Internal prints > Service information prints > Print connectivity config. In this case, the results are printed out.
The wizard helps you to configure the printer's Internet connection. Follow the instructions on the screen.
The wizard performs a series of tests automatically. You can also choose to perform individual tests. From the front panel, press , then , then Connectivity > Diagnostics & troubleshooting > Diagnostics & troubleshooting. The following options are available.
, then , then Connectivity > Diagnostics & troubleshooting > Diagnostics & troubleshooting. The following options are available.-
All tests
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Network connectivity test: check the printer's connection to the local area network
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Internet connectivity test: check the printer's connection to the Internet
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Firmware update test: check the printer's connection to HP's firmware update servers
If any test fails, the printer describes the problem and recommends how to solve it.
