HP Omni 10 Tablet PCs - Recovering Software on Your HP Tablet (Windows 8)

• Your files and personalization settings such as libraries, user accounts, and desktop themes are saved.
• Computer settings are returned to the defaults.
• Apps from the Windows store are reinstalled, and the settings are reset to their defaults. Internet connectivity is not required to reinstall these apps.

1. Swipe in from the right edge to open the Charms menu and tap Settings.
2. Tap Change PC Settings, tap Update and recovery, and then tap Recovery.
3. Under Refresh your PC without affecting your files, tap Get started.
   Figura : Update and recovery

   
4. On the Refresh your PC screen, tap Next.
   Figura : Refreshing your computer

   
5. If prompted to insert media, insert an SD card that contains the system recovery image into the card slot.
   Figura : Insert the microSD card for recovery

   
6. When ready, tap Refresh.
7. Wait while Windows refreshes your computer. This might take more than 20 minutes, and your computer will restart.
   Figura : Refreshing your computer

   
8. When the refresh is complete and the lock screen appears, login to Windows.

   observação:

   At the end of the refresh process, an HTML file called Removed Apps.html might be placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.

• Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed.
• The computer settings are returned to default values.
• Apps and other software that were originally installed on the computer are reinstalled and their settings are reset to defaults.
• Software, apps, programs, and everything that you have installed or saved on the computer are removed.

1. Swipe in from the right edge to open the Charms menu and then tap Settings.
2. Tap Change PC Settings, tap Update and recovery, and then tap Recovery.
3. Under Remove everything and reinstall Windows, tap Get started.
   Figura : Update and recovery

   
4. On the Reset your PC screen, tap Next.
5. If prompted to insert media, insert an SD card that contains the system recovery image into the card slot.
   Figura : Insert the microSD card for recovery

   
6. A screen opens titled "Do you want to fully clean your hard drive?"
   • Select Just remove my files if you are going to continue using the computer.
   • Select Fully clean the drive if you are planning on selling, donating or discarding the tablet. This method is more effective at obscuring the previous data.
   Figura : Choosing the cleaning level

   
7. On the Ready to reset your PC screen, tap Reset.

     cuidado:

   Your personal files and settings will be destroyed by performing this step. Make sure you have backed up all your important files on another drive before performing a reset. If you need help backing up your files, you might want to contact a professional data recovery service.

   Figura : Resetting the computer

   
8. Wait while Windows resets your computer. This might take a few minutes, and your computer will restart.
   Figura : Resetting your computer

   

  cuidado:

All data on the drive is removed during this process. Back up your important information before attempting the recovery.

1. Shut down the tablet.
2. While pressing the Volume Down button, press the Power button for 2 seconds and release.
   Figura : Power and Volume Down buttons

   
3. From the Startup menu, tap System Recovery.
   Figura : System Recovery selection on the Startup menu

   
4. On the Choose an option screen, tap Troubleshoot.
   Figura : Tapping the Troubleshoot option

   
5. On the Troubleshoot screen, tap Reset your PC.
   Figura : Tapping Reset your PC on the Troubleshoot screen

   
6. If prompted to insert media, insert an SD card that contains the system recovery image into the card slot.

   observação:

   If you have a 32GB tablet, insert the micro SD card provided with your tablet (or a new blank 8GB or 16GB microSD card) into the microSD slot. If you have a 64GB version of the tablet, you do not need to insert a microSD card.

   Figura : Reset your PC screen

   
   Figura : Insert the microSD card for recovery

   
7. Read and respond to any screens that open.
8. Wait while Windows resets your computer. This might take a few minutes. When the reset is complete, your computer will restart.

1. On the Choose an option window, tap Troubleshoot.
   Figura : Choose an option screen

   
2. Tap Reset your PC.
   Figura : Troubleshoot screen with Reset your PC selected

   
3. On the Reset your PC screen, tap Next.

     cuidado:

   Your personal files and settings will be destroyed by performing this step. Make sure you have backed up all your important files on another drive before performing a reset. If you need help backing up your files, you might want to contact a professional data recovery service.

   Figura : Reset your PC screen

   
4. Read and respond to any screens that open.
5. Wait while Windows resets your computer. This might take a few minutes. When the reset is complete, your computer will restart.

  cuidado:

All data on the drive is removed during this process. Back up your important information before attempting the recovery.

observação:

Make sure that the tablet screen is in landscape orientation during the recovery process.

1. Shut down the tablet.
2. Connect the HP recovery device using a USB to microSD adapter or OTG (on-the-go) cable.
   Figura : Recovery device connection

   
3. If your tablet shipped with a micro SD card, insert that card into the micro SD slot. If your tablet did not ship with a micro SD card, using an SD card is optional.
   A system image is created on the card during the recovery process for the tablet. You can then use this card in the future for the Microsoft Windows 8 features Refresh your PC and Reset your PC.
   Figura : Insert a microSD card

   
4. While pressing the Volume Down button press the Power button for 2 seconds and release.
   Figura : Power and Volume Down buttons

   
5. From the Startup menu tap Boot Device Options.
   Figura : Boot Device Options selection on the Startup menu

   
6. Tap USB Hard Drive (UEFI) listed in the Boot Options menu.

   observação:

   If USB Hard Drive (UEFI) is not shown, check the USB cable connection and make sure you are connected to the correct port, and try again.

7. Select your language and tap OK.
   Figura : Select a language

   
8. On the Welcome screen, tap Next.
9. Read the caution screen, select Yes if you want to continue, and then tap Next.
   Figura : System Recovery screen with cautions

   
10. DO NOT INTERRUPT THE RECOVERY PROCESS. The recovery and setup process can take more than 2 hours to complete. Be sure to leave the tablet connected to power using the AC Adapter and do not turn off the tablet during the recovery process.
    Figura : Factory image recovery preparations screen showing progress

    
11. When the Factory image recovery preparations screen appears and asks to insert a supplemental USB drive, tap Skip if you do not have a second USB recovery device that is marked as supplemental.
    Figura : Factory image recovery preparations screen for a supplemental device

    
12. When the Recovery preparation is complete screen opens, disconnect the USB recovery device from the microUSB port and then tap Continue.

    observação:

    If the USB device is not disconnected, the computer restarts and attempts another system recovery. If this happens, disconnect the device and restart the tablet to continue.

    Figura : Recovery preparation is complete

    
13. Wait while the software setup process completes.
14. After the system recovery is complete, tap Finish to restart the computer.
    
15. Tap Finish on the Recovery is complete screen to continue to Windows setup.
    Recovery has been completed.