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HP OfficeJet 8010, Pro 8020 and 8030 Printers - Replacing Ink Cartridges

This document is for HP OfficeJet 8010, 8010e, 8012, 8012e, 8013, 8014e, 8015, 8015e, 8022, 8022e, and Pro 8020, 8020e, 8021, 8022, 8023, 8024, 8024e, 8025, 8025e, 8026, 8028, 8028e, 8035, and 8035e All-in-One printers.
This document contains steps for replacing the ink cartridges.

Replace the ink cartridges

Replace any low or empty ink cartridges.
  1. Open the front door, and then lift the ink cartridge access door.
    Opening the printer doors
  2. Wait until the carriage stops moving before you continue.
  3. Remove the ink cartridge from its slot.
  4. Remove the new ink cartridge from its package, and then pull the orange pull-tab straight back to remove the plastic wrap.
    Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.
      Pulling the orange tab on the wrapper straight back
  5. Hold the ink cartridge by its sides, and then twist the orange cap counter-clockwise to remove it from the ink cartridge.
     Twisting the orange cap to snap it off the cartridge
  6. Slightly bend the tab on the ink cartridge.
    Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break.
      Gently bending the tab away from the ink cartridge
    1. Bend the tab away from the ink cartridge
    2. Do not bend the tab more than 1.27 cm (0.5 in)
  7. Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.
    Inserting the ink cartridge
  8. Repeat these steps to install any other new ink cartridges.
  9. Close the front door and ink cartridge access door.

Frequently asked questions (FAQs)

Review the frequently asked questions about replacing ink cartridges.