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Suporte ao Cliente HP - Base de Conhecimento

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  • Informações

    -A HP não oferece ou presta garantia a produtos provenientes de furto ou roubo;

    -A HP não se responsabiliza pelo cancelamento de licenças de software em produtos provenientes de furto ou roubo.

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SUPPORT COMMUNICATION- AVISO AOS CLIENTES

Identificação do documento: c01887829

Versão: 1

Alguns replicadores de porta do notebook NÃO suportam notebooks equipados com USB2.0

Notice:: The information in this document, including products and software versions, is current as of the release date.The information in this document is subject to change without notice.

Data de liberação : 27-Sep-2009

Última atualização : 12-Oct-2009

Potential Security Impact:
NENHUM dispositivo USB funcionará quando um notebook HP com suporte a USB 2.0 estiver acoplado ao Replicador de Porta original (ver. 1.0), mas os dispositivos de USB funcionarão corretamente quando conectados a um notebook desacoplado.

Source:HP, HP Product Security Response Team (PSRT)

Detalhes
O Replicador de Porta original de notebook HP (ver. 1.0) só suporta sistemas equipados com USB 1.1. Quando um notebook HP com suporte a USB 2.0 estiver acoplado ao Replicador de Porta original (ver. 1.0), os dispositivos USB não funcionarão corretamente. Esta configuração não é suportada pela HP.
O novo Replicador de Porta do notebook HP (ver. 2.0) oferece suporte a dispositivos USB 2.0 e USB 1.1, portanto funcionarão com notebooks HP equipados com USB 2.0 ou USB 1.1.
Versão do Replicador de Porta
Número de peça
Número de peça sobressalente
Suporte a Versão USB
Replicador de Porta 1.0 (quiosque de venda)
F4811A
317448-001
USB 1.1
Replicador de Porta 2.0 (quiosque de venda)
F4811B
335940-001
USB 1.1 e 2.0
Replicador de Porta 1.0 (SMB/Comm)
F4808A
317448-001
USB 1.1
Replicador de Porta 2.0 (SMB/Comm)
F4808B
335940-001
USB 1.1 e 2.0
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
HISTÓRICO DE REVISÕES : Data de lançamento: ID do documento de 06-11-2003: CN0129W

Hardware platforms affected : HP Compaq nc2400 Notebook PC, HP Compaq nc4000 Notebook PC, HP Compaq nc4010 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6000 Notebook PC, HP Compaq nc6110 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nc6140 Notebook PC, HP Compaq nc6220 Notebook PC, HP Compaq nc6220 Notebook PC Bundle (deleted), HP Compaq nc6230 Notebook PC, HP Compaq nc6320 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8000 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8000 Mobile Workstation, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nw9440 Mobile Workstation, HP Compaq nx4300 Notebook PC, HP Compaq nx4800 Notebook PC, HP Compaq nx4820 Notebook PC, HP Compaq nx5000 Notebook PC, HP Compaq nx6105 Notebook PC, HP Compaq nx6110 Notebook PC, HP Compaq nx6115 Notebook PC, HP Compaq nx6120 Notebook PC, HP Compaq nx6125 Notebook PC, HP Compaq nx6130 Notebook PC, HP Compaq nx6310 Notebook PC, HP Compaq nx6315 Notebook PC, HP Compaq nx6320 Notebook PC, HP Compaq nx6325 Notebook PC, HP Compaq nx6330 Notebook PC, HP Compaq nx7000 Notebook PC, HP Compaq nx7010 Notebook PC, HP Compaq nx7100 Notebook PC, HP Compaq nx7200 Notebook PC, HP Compaq nx7220 Notebook PC, HP Compaq nx7300 Notebook PC, HP Compaq nx7400 Notebook PC, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq nx9000 Notebook PC, HP Compaq nx9005 Notebook PC, HP Compaq nx9008 Notebook PC, HP Compaq nx9010 Notebook PC, HP Compaq nx9020 Notebook PC, HP Compaq nx9030 Notebook PC, HP Compaq nx9040 Notebook PC, HP Compaq nx9100 Notebook PC, HP Compaq nx9105 Notebook PC, HP Compaq nx9110 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq nx9500 Notebook PC, HP Compaq nx9500A Notebook PC, HP Compaq nx9600 Notebook PC

Sistemas operacionais afetados : Não aplicável

Softwares afetados : Não aplicável

ID de referência cruzada de comunicações de suporte : IA01209377

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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País/região: Flag Brasil

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