Un portátil con la versión 8.821.1.2-110331A-116835C (23 de mayo de 2011) del controlador del adaptador gráfico discreto AMD Radeon HD 6470M puede cambiar inesperadamente a una resolución menor y al espacio de color de 8 bits (solo 256 colores) cuando se alimenta con batería.
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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS
ID de documento: c03034904
Versión: 1
Portátiles HP: la pantalla cambia a una resolución menor y al espacio de color de 8 bits
Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Fecha de publicación : 29-Sep-2011
Última actualización : 07-Oct-2011
Portátil HP EliteBook 8560p
Para resolver este problema, descargue e instale el siguiente softpaq.
Descripción del softpaq
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Información
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Descarga
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Panel de control y controlador de vídeo AMD
VERSIÓN: 8.821.1.7-110809A-123608C REV: A
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Nota: Es posible que se encuentre disponible una versión más reciente de este software. Busque los controladores y software actualizados disponibles para su equipo en
http://www.hp.com.
Hardware platforms affected :
HP EliteBook 8560p Notebook PC
Sistemas operativos afectados : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product)
Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product)
Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product)
Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product)
Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product)
Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product)
Microsoft Windows 7 Professional (32-bit)(Standard HP Product)
Microsoft Windows 7 Professional (64-bit)(Standard HP Product)
Microsoft Windows 7 Starter (32-bit)(Standard HP Product)
Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product)
Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)
Microsoft Windows Vista Business (32-bit)(Standard HP Product)
Microsoft Windows Vista Business (64-bit)(Standard HP Product)
Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product)
Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product)
Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product)
Software afectado : No aplicable
ID de referencia cruzada de comunicación de soporte : IA03023175
© Copyright 2019 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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