Aparece un error en el Administrador de dispositivos porque los controladores de la aplicación de la cámara web y el lector de tarjetas de visita HP no se instalan inicialmente en el portátil.
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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS
ID de documento: c02044669
Versión: 1
Portátiles HP: los controladores de la cámara web y el lector de tarjetas de visita HP no se instalan inicialmente
Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Fecha de publicación : 10-Mar-2010
Última actualización : 10-Mar-2010
Portátil HP EliteBook 2530p
Portátil HP EliteBook 2730p
Portátil HP EliteBook 6930p
Portátil HP EliteBook 8530p
Estación de trabajo portátil HP EliteBook 8530w
Estación de trabajo portátil HP EliteBook 8730w
Para resolver este problema, reinicie el portátil e instale manualmente las aplicaciones de la cámara web y el lector de tarjetas de visita HP mediante la utilidad de instalación de software.
nota:Verifique si hay controladores y software actualizados disponibles para su equipo en http://www.hp.com.
Hardware platforms affected :
HP EliteBook 2530p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8530w Mobile Workstation, HP EliteBook 8730w Mobile Workstation
Sistemas operativos afectados : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product)
Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product)
Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product)
Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product)
Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product)
Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product)
Microsoft Windows 7 Professional (32-bit)(Standard HP Product)
Microsoft Windows 7 Professional (64-bit)(Standard HP Product)
Microsoft Windows 7 Starter (32-bit)(Standard HP Product)
Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product)
Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)
Software afectado : No aplicable
ID de referencia cruzada de comunicación de soporte : IA01995366
© Copyright 2019 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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