Low disk space or memory issues

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  3. Low disk space or memory issues
Low disk space or memory issues
Computer performance will start to lag if your disk space or memory runs low. Your issue may be caused by low disk space on your computer hard drive or optical drive, or low memory on memory cards and other removeable USB storage devices. Use the automated solutions below diagnose and fix low disk space or low memory problems, or explore the tutorials and self-guided options on this page.
Performance Tune Check
Performance Tune Check
Performance Tune Check scans and optimizes your computer to prevent system slowdowns and improve performance.
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Performance Tune Check
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Still need help? Try these automated solutions.

Virtual Assistant
Virtual Assistant
Get guided help for offline printer issues from our automated virtual assistant. Get guided help for issues with Windows OS with our automated Virtual Assistant. Get guided help for battery issues with our automated Virtual Assistant. Get guided help for a slow computer from our automated Virtual Assistant.Get guided help for Bluetooth, wireless, or wired networking issues with our automated Virtual Assistant.Get guided help with an HP System Recovery from our automated Virtual Assistant. I can help you with sound issues, or any additional issues.Get guided help with low disk space or memory from our automated Virtual Assistant.Get guided help for ink quality issues from our automated Virtual Assistant.Get guided help for cartridge issues with our automated Virtual Assistant.Get guided help for cartridge issues with our automated Virtual Assistant.Get guided help for fax-related issues with our automated Virtual Assistant.Our automated Virtual Assistant can guide you through diagnosing and solving laptop and PC display issues.Get guided help for problems with accessories from our automated Virtual Assistant.Get guided help for printer issues from our automated virtual assistant.Get guided help for printer issues from our automated virtual assistant.
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Video tutorials

Self-guided troubleshooting for low disk space or memory issues

Run the HP PC Hardware Diagnostic tests to determine whether the computer is functioning properly.

pc hardware diag

  1. Click the Download button and install the latest HP PC Hardware Diagnostics.

    Download

  2. After Installation, select Start from your PC, and then under All Apps, select HP Help and Support, then HP PC Hardware Diagnostics Windows.
  3. The app opens to the main menu. Click Component Tests, then Storage to reveal the available storage component tests.
  4. From the component test menu, select Processor test and start the test.
  5. If the hardware test passes, your hardware is functioning properly. If there is a hardware failure, you will see a “Fail” notice with an error code.
    • Use the HP Failure ID decoder to learn more about the error code and find help or repair options based on your warranty.

Learn more about HP PC Hardware Diagnostics.

  • HP Notebook PCs - Freeing Up Storage Space on a 32 GB Hard Drive (Windows 10)

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