Keyboard, mouse, touchpad, and clickpad issues
Keyboard, mouse, touchpad, and clickpad issues
Do you need help with a keyboard, mouse, touchpad, or clickpad? This page can help you to:
- Connect or set up a new keyboard or mouse
- Unlock keyboard, mouse, or touchpad
- Solve a blinking keyboard, mouse, or touchpad
- Find drivers for your keyboard, mouse, or touchpad
- Troubleshoot wireless input devices
Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers.
Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent.
PC Hardware Diagnostics Tool
A slow or frozen computer could be caused by your hardware. Run this hardware diagnostic to check.
Requires Windows 7 or later
loader
This product cannot be identified by serial number alone.
Please provide a product number as well.
Please enter a valid serial number.
Please enter a valid serial number, product number or product name
Please enter a valid product number
Example: HU65BM18V, LaserJet ...
Example: CN123A
Identify your computer
Enter your model name or serial number to find software and manuals specific to your device.
This product cannot be identified by serial number alone.
Please provide a product number as well.
Please provide a product number as well.
Enter your product number
Please enter a valid product number
Service unavailable
This service is temporarily unavailable. Please try again later.
Privacy Policy© Copyright 2021 HP Development Company, L.P.
Search our support articles
Search by issue to find step-by-step guidance for diagnosing and solving most computer issues.
empty
What can we help you with?
comingFromknowledge
ButtonText
ScreenReader
Self-guided troubleshooting for keyboard, mouse, touchpad, or clickpad issues
Note:
A Microsoft troubleshooter solution is a .diagcab file, which may contain a single fix or multiple fixes for one or a series of issues. Once downloaded, click to launch the troubleshooter.
A Microsoft troubleshooter solution is a .diagcab file, which may contain a single fix or multiple fixes for one or a series of issues. Once downloaded, click to launch the troubleshooter.
Diag survey container
Select registration option
Personal accounts
- Save your personal devices and preferences
- Easy access to support resources
Business/IT accounts
- Managing contracts and warranties for your business
- Submitting and managing support cases
Privacy Policy
© Copyright 2020 HP Development Company, L.P.
Country/Region:
Select a location
Americas
Europe, Middle East, Africa
- Africa
- Afrique
- Беларусь
- België
- Belgique
- Bulgaria
- Česká republika
- Croatia
- Danmark
- Deutschland
- Estonia
- España
- France
- Ελλάδα
- Ireland
- ישראל
- Italia
- Казахстан
- Latvia
- Lithuania
- Magyarország
- Middle East
- العربية
- Nederland
- Norge
- Österreich
- Polska
- Portugal
- Romania
- Россия
- Schweiz
- Suisse
- Serbia
- Slovakia
- Slovenia
- South Africa
- Suomi
- Sverige
- Türkiye
- United Kingdom
- Украина
- Bosna i Hercegovina