hp-support-head-portlet

- ${title}
hp-contact-secondary-navigation-portlet

- ${title}
hp-share-print-widget-portlet

- ${title}
hp-concentra-wrapper-portlet

- ${title}
HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise - Configure the paper size and type settings on the printer
Review steps for configuring the paper size and type settings on the printer.
In the following situations, a message displays on the printer control panel prompting you to configure the tray for the size and type of paper being used:
-
When you load paper into the tray and then close the tray
-
When you specify a particular tray or paper type for a print job through the print driver or software program, but the tray is not configured with the same settings
The prompt will not display if you are printing from Tray 1 and Tray 1 is configured for the Any Size and Any Type paper settings.
In this situation, if the print job does not specify a tray, the printer prints from Tray 1, even if the paper size and type settings in the print job do not match the paper loaded in Tray 1.
Choose one of the options below to configure the tray and follow the steps provided.
Configure a tray when loading paper
Follow these steps to configure the paper size and type settings when you are loading paper into the tray.
Configure a tray to match print job settings
Follow these steps to configure the tray and paper settings in the software program before sending a print job to the printer.
Configure a tray using the printer control panel
Follow these steps to configure the trays for paper size and type without a prompt from the printer.
The steps vary according to the type of control panel.
FutureSmart 3 control panels
FutureSmart 4 control panels
Find the section below that corresponds with the type of control panel on your printer, and then follow the steps to configure a tray for paper size and type.
FutureSmart 3
Follow these steps if your printer has a FutureSmart 3 control panel:
-
From the Home screen on the printer control panel, scroll to and select Trays.
-
Select the tray that you want to configure, and then select Modify.
-
Select the paper size and paper type from the available options.
-
Select the OK button to save your selections.
FutureSmart 4
Follow these steps if your printer has a FutureSmart 4 control panel:
-
From the Home screen on the printer control panel, select Trays.
-
Select the tray to configure.
-
Select the paper size and paper type from the available options.
-
Select Done to save your selections.
hp-feedback-input-portlet

- ${title}
hp-feedback-banner-portlet

- ${title}
hp-country-locator-portlet

- ${title}

hp-detect-load-my-device-portlet

- ${title}
hp-hero-support-search

- ${title}