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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Notebook - 15-db0473ur Product Specifications

Hardware

Product number
9PW97EA
Product name
HP Notebook - 15-db0473ur
Microprocessor
AMD A4-9125 Dual-Core (2.3 GHz base clock, up to 2.6 GHz max boost clock, 1 MB cache)
Memory, standard
4 GB DDR4-1866 SDRAM (1 x 4 GB)
Video graphics
AMD Radeon™ R3 Graphics
Hard drive
500 GB 5400 rpm SATA
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal HD SVA anti-glare WLED-backlit (1366 x 768)
Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
37.6 x 24.6 x 2.25 cm
Weight
1.77 kg
Power supply type
45 W Smart AC adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 15 minutes
Video Playback Battery life
Up to 7 hours and 30 minutes
Webcam
HP Webcam with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
Software included
McAfee LiveSafe™
Pre-installed software
Netflix (30-day free trial offer)
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Bulgaria

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