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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Notebook 15-dy1071wm Product Specifications

Hardware

Product number
8MM67UA
Product name
HP Notebook 15-dy1071wm
Microprocessor
Intel® Core™ i7-1065G7 (1.3 GHz base frequency, up to 3.9 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Video graphics
  • Intel® Iris® Plus Graphics
  • Integrated
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768)
Wireless connectivity
Realtek RTL8821CE 802.11b/g/n/ac (1x1) and Bluetooth® 4.2 Combo; Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
35.85 x 24.2 x 1.79 cm
Weight
1.69 kg
Power supply type
45 W Smart AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
Software included
McAfee LiveSafe™
Pre-installed software
Netflix (30-day free trial offer)
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Bulgaria

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