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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Gaming Pavilion - 15-dk0039nl Product Specifications

Hardware

Product number
7ND87EA
Product name
HP Gaming Pavilion - 15-dk0039nl
Microprocessor
Intel® Core™ i7 9750H (2.6 GHz base frequency, up to 4.5 GHz base with Intel® Turbo Boost Technology, 12 MB cache, 6 cores)
Chipset
Intel® HM370
Memory, standard
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Hard drive
  • 256 GB PCIe® NVMe™ M.2 SSD
  • 1 TB 7200 rpm SATA
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 2 Type-C™ (10 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 HDMI; 1 AC smart pin; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
36 x 25.6 x 2.34 cm
Weight
2.28 kg
Power supply type
150 W AC power adapter
Battery type
3-cell, 52.5 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
OMEN Command Center; HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Bulgaria

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