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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Gaming Pavilion - 15-cx0010ua Product Specifications

Hardware

Product number
6VQ37EA
Product name
HP Gaming Pavilion - 15-cx0010ua
Microprocessor
Intel® Core™ i5 8300H (2.3 GHz base frequency, up to 4 GHz base with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Chipset
Intel® HM370
Memory, standard
8 GB DDR4-2666 SDRAM (2 x 4 GB)
Hard drive
  • 128 GB PCIe® NVMe™ M.2 SSD
  • 1 TB 7200 rpm SATA
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data transfer only, up to 5 Gb/s); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI 2.0; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
36.5 x 25.65 x 2.54 cm
Weight
2.4 kg
Power supply type
200 W AC power adapter
Battery type
4-cell, 70 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 15 minutes
Video Playback Battery life
Up to 9 hours and 15 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers, HP Audio Boost

Software

Operating system
FreeDOS 1.2

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Country/Region: Flag Bulgaria

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