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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Notebook - 17-ca0002au Product Specifications

Hardware

Product number
4DQ37PA
Product name
HP Notebook - 17-ca0002au
Microprocessor
AMD Ryzen™ 5 2500U Quad-Core (2 GHz base frequency, up to 3.6 GHz burst frequency, 6 MB cache)
Memory, standard
8 GB DDR4-2400 SDRAM (1 x 8 GB)
Video graphics
AMD Radeon™ Vega 8 Graphics
Hard drive
1 TB 5400 rpm SATA
Optical drive
DVD-Writer
Display
17.3" diagonal FHD IPS anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Intel® 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 1 USB 2.0; 2 USB 3.1 Gen 1 (Data transfer only)
Minimum dimensions (W x D x H)
41.48 x 27.22 x 2.45 cm
Weight
Starting at 2.34 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP Documentation; HP ePrint; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Sure Connect
Software included
McAfee LiveSafe™ 30-day free trial offer

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Country/Region: Flag Bulgaria

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