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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Pavilion Power - 15-cb535tx Product Specifications

Hardware

Product number
3PU61PA
Product name
HP Pavilion Power - 15-cb535tx
Microprocessor
Intel® Core™ i7-7700HQ (2.8 GHz base frequency, up to 3.8 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Chipset
Intel® HM175
Memory, standard
16 GB DDR4-2400 SDRAM (2 x 8 GB)
Video graphics
NVIDIA® GeForce® GTX 1050 (4 GB GDDR5 dedicated)
Hard drive
1 TB 7200 rpm SATA
Display
15.6" diagonal FHD IPS anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge)
Dimensions (W x D x H)
37.8 x 25.22 x 2.41 cm
Weight
Starting at 2.18 kg
Power supply type
150 W AC power adapter
Battery type
4-cell, 70 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home Single Language 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP Documentation; HP ePrint; HP JumpStart; HP Orbit; HP Recovery Manager; HP Support Assistant; HP Sure Connect
Software included
McAfee LiveSafe™

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Country/Region: Flag Bulgaria

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