hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

Samsung Xpress SL-C460, SL-C462, SL-C463, SL-467 Color Laser MFP - Clearing Paper Jams

This document shows you how to clear a paper jam in the printer. When a paper jam occurs, a warning message displays on the control panel.
note:
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam.

Jam in tray 1

If paper is jammed in tray 1, use these steps to release the jammed paper.
  1. Pull out tray 1.
    Figure : Pull out tray 1
  2. Remove the jammed paper by gently pulling it straight out.
    Figure : Remove the jammed paper
  3. Insert tray 1 back into the printer until it snaps into place.
    Figure : Insert tray 1
  4. Open and close the front cover. Printing automatically resumes.
    Figure : Open and close the front cover

Jam inside the printer

If paper is jammed inside the printer, use the steps to release the jammed paper.
note:
The fuser area is hot. Be careful when removing paper from the printer.
  1. Open the rear cover door.
    Figure : Open the rear cover door
  2. Open the frame-transfer.
    Figure : Open the frame-transfer
  3. Remove the jammed paper by gently pulling it straight out.
    Figure : Remove the jammed paper
  4. Close the frame transfer.
    Figure : Close the frame transfer
  5. Close the rear cover door, pushing it until it snaps into place.
    Figure : Close the rear cover door

Jam in the exit area

If paper is jammed in the exit area, use the steps to release the jammed paper.
note:
The fuser area is hot. Be careful when removing paper from the printer.
  1. Open the scanner unit.
    Figure : Open the scanner unit
  2. Remove the jammed paper by gently pulling it straight out.
    Figure : Remove the jammed paper
  3. Close the scanner unit.
    Figure : Close the scanner unit

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Bulgaria

hp-detect-load-my-device-portlet

Actions
Loading...