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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Notebook - 15-bs021no Product Specifications

Hardware

Product number
2WG54EA
Product name
HP Notebook - 15-bs021no
Microprocessor
Intel® Core™ i3-6006U (2 GHz, 3 MB cache, 2 cores)
Memory, standard
6 GB DDR4-2133 SDRAM (1 x 2 GB, 1 x 4 GB)
Video graphics
Intel® HD Graphics 520
Hard drive
128 GB M.2 SSD
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.0 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Weight
1.91 kg
Power supply type
45 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery type note
User-replaceable battery
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Flag Bulgaria

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