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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP PCs - Starting a Microsoft Office 365 Trial (Windows 10)

This document pertains to HP and Compaq computers that came with Windows 10.
Office 365 is a subscription service that provides access to a collection of Microsoft Office applications for personal and business productivity, including Word, Excel, PowerPoint, OneNote, and others. Use this document to install an Office 365 trial on your HP computer using the Get Office app.
Installing Microsoft Office 365
Get Office is an app that opens the Office 365 trial offer on the Microsoft Office website. This app comes preinstalled on many HP computers that came with Windows 10. If the app is not installed, you can download and install the latest trial version of Microsoft Office for HP computers from the Microsoft Office website (in English).
  note:
You will need a Microsoft user account to set up Microsoft Office 365. For information about setting up a Microsoft account, see HP PCs - Managing User Accounts and Logins (Windows 10).
Use the Get Office app to start your free trial of Office 365:
  1. Make sure you are connected to the Internet.
  2. In Windows, type Get Office into Search, and then select Get Office from the search results.
    Figure : Searching for Get Office
    Windows search results for Get Office
  3. In the Microsoft Office window, click Try for free.
    Figure : Get Office app screen
     Microsoft Office 365 try for free
    The Microsoft website opens in your Internet browser.
  4. Click Try 1-month free.
    Figure : Start your free trial
    Try Office free, Start your free month
  5. When prompted, log in to your Microsoft account.
  6. Welcome to your account page opens.offer for Office.
    Figure : Welcome to your account page
    Welcome to your account page, you successfully claimed you free Office offer
  7. Click Install and follow the on-screen instructions.
    Figure : Install Office
    Click install to install the free trial of Office
  8. Follow the on-screen instructions to start your free trial.
    The free trial automatically transitions to a paid subscription after it expires.
      note:
    Support for Office 365 is provided by Microsoft.

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