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HP Customer Support - Knowledge Base

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Information

Need Windows 11 help?
Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP 15-g041ds Notebook PC Product Specifications

Hardware

Software

Hardware

Product Name	15-g034ds
Product Number	K1V23UA
Microprocessor	2.4/2.0GHz AMD Quad-Core A8-6410 APU
Microprocessor Cache	2MB L2 Cache
Memory	4GB DDR3L SDRAM (1 DIMM)
Video Graphics	AMD Radeon R5 graphics
Display	15.6-inch diagonal HD BrightView WLED-backlit display (1366x768)
Hard Drive	1TB 5400RPM hard drive
Multimedia Drive	SuperMulti DVD burner
Network Card	10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity	1x1 802.11b/g/n WLAN
Sound	HD Audio with stereo speakers
Keyboard	Full-size island-style keyboard with numeric keypad
Pointing Device	Touchpad supporting multi-touch gestures without on/off button
External Ports	Multi-format digital media card reader for Secure Digital cards 1 SuperSpeed USB 3.0 2 Universal Serial Bus (USB) 2.0 1 HDMI 1 RJ-45 (LAN) 1 Headphone-out/microphone-in combo jack
Dimensions	1.00 in (H) x 14.88 in (W) x 10.20 in (D)
Weight	4.83 lb
Power	45W AC adapter 4-cell 41WHr 2.8Ah lithium-ion battery
ID Mech Description	Front facing HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
Windows 8.1 (64-bit)

Communication Chat:
Pinger: Let your PC handle all your communication with a local phone number, unlimited text messaging to any US/Canada number, incoming calls and voicemail—all for free. Skype CyberLink YouCam: YouCam is the ultimate webcam software.

Games:
Microsoft Games: (Solitaire, Mahjong) Free pre-installed Windows 8 games, ready to play. Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies ($19.99 value) and preloaded with a free game Farm Frenzy ($19.99 value).

HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free. HP User Guide HP Utility Center

Shopping Services:
Netflix: Watch movies and TV online or via DVDs with subscription. HP Savings Center: Helps you find special offers based on your preferences, saving you time and money.

Books, Music, Photos, and Videos:
Amazon Kindle for Windows 8 Windows Essentials: Movie Maker; SkyDrive; Photo Gallery CyberLink Media Suite CyberLink Power2Go CyberLink LabelPrint CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality. HP Connected Photo: Sync photos across your PC, smartphone and tablet with HP Connected Photo. Capture, edit and store photos on Snapfish, or share them on social networks. Picture the fun. HP Connected Music: Access multiple music sources from one location with HP Connected Music. Listen to radio stations and broadcasts from all over the world with TuneIn Radio and integrate your music library and leading music services in a single, unique application.

Books, Music, Photos, and Videos:

Amazon Kindle for Windows 8

Windows Essentials: Movie Maker; SkyDrive; Photo Gallery

CyberLink Media Suite

CyberLink Power2Go

CyberLink LabelPrint

CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.

HP Connected Photo: Sync photos across your PC, smartphone and tablet with HP Connected Photo. Capture, edit and store photos on Snapfish, or share them on social networks. Picture the fun.

HP Connected Music: Access multiple music sources from one location with HP Connected Music. Listen to radio stations and broadcasts from all over the world with TuneIn Radio and integrate your music library and leading music services in a single, unique application.

Productivity Tools:
7-zip: File Archive Utility HP ePrint Box: Simple, secure sharing from nearly anywhere. Office Home & Student 2013 Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.

Security Protection:
Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence. HP SimplePass: Access online accounts with a single password or PIN. HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

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