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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP LaserJet Enterprise Flow MFP M830 and HP LaserJet Enterprise M806 - Replace the duplexer

Introduction
This document provides the procedures to remove and replace the duplexer for the HP LaserJet Enterprise M806 and HP LaserJet Enterprise Flow MFP M830.
  note:
To see a short video demonstrating this procedure, click here.
Before you begin
  • Use the table below to identify the correct kit part number for your product, and then go to www.hp.com/buy/parts to order the kit.
    Duplexer Kit Part Numbers
    CZ244-00028
    Duplexer kit with instruction guide
Required tools
  • No special tools are required to install this kit.
Step 1 - Remove the Duplexer
  1. Do the following:
    1. Turn off the product.
    2. Disconnect the power cord.
        warning:
      Turn the product off, wait five seconds, and then remove the power cord before attempting to service the product.
    3. Disconnect all cables and accessories attached to the formatter.
  2. Separate the output accessory, if installed, by lifting up on the upper release latch and sliding it away from the print engine. The output accessory does not need to be removed.
    Figure : Release the finishing accessory
  3. Open the left door.
    Figure : Open the left door
  4. Push down on the green lever to release the duplexer, and then remove it.
    Figure : Remove the duplexer
Step 2 - Unpack the Replacement Duplexer
Unpack the replacement duplexer from the packaging.
  note:
HP recommends responsible disposal of the defective duplexer.
Figure : Recycle and unpack illustration
Step 3 - Install the replacement Duplexer
  1. Slide the replacement duplexer into the product.
    Figure : Install the duplexer
  2. Close the left door.
    Figure : Close the left door
  3. Slide the output accessory, if installed, back into the closed position, making sure that no cables are caught between the output accessory and the print engine.
    Figure : Connect the finishing accessory
  4. Do the following:
    1. Plug in the power cord.
    2. Turn on the product.

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Country/Region: Flag Bulgaria

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