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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY 17-j171sa Leap Motion TS SE Notebook PC Product Specifications

Hardware
Product Name
17-j171sa
Product Number
F5D36EA
Microprocessor
Intel Core i7-4702MQ with Intel HD Graphics 4600 (2.2 GHz, 6 MB cache, 4 cores)
Chipset
Intel HM87 Express
Memory
12 GB 1600 MHz DDR3L SDRAM (1 x 4 GB, 1 x 8 GB)
Video Graphics
NVIDIA GeForce GT 750M (4 GB DDR3 dedicated)
Hard Drive
1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
43.9 cm (17.3") diagonal FHD LED-backlit touch screen (1920 x 1080)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11b/g/n (1x1) and Bluetooth 4.0 combo
Sound
Beats Audio with 4 speakers and two Subwoofers
Keyboard
Full-size island-style backlit with numeric keypad
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format digital media card reader for SD cards
1 HDMI
1 headphone/microphone combo
4 USB 3.0 (1 Boost)
1 RJ45
Dimensions
41.6 x 27.52 x 3.34 cm
Weight
3.4 kg
Power
120 W AC power adapter
6-cell (62 WHr) Li-ion
Camera
Front-facing HP TrueVision HD Webcam with integrated dual array digital microphone
Software
Operating System:
Windows 8.1 (64 bits)
Security and Support:
McAfee LiveSafe
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Internet Solutions:
Beats Audio with SRS 3D
HP Connected Music
HP Connected Photo
HP SimplePass
HP Games by WildTangent
HP CoolSense
HP ePrint
Leap Motion Installer
Airspace Games
Windows Live Essentials
CyberLink PowerDVD
CyberLink YouCam DE
Internet Explorer 11
7-Zip
Box (50 GB of free storage)

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Bulgaria

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