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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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Compaq CQ58-351SH Notebook PC Product Specifications

Hardware

Product Name
CQ58-351SH
Product Number
D4Y04EA
Microprocessor
1.4 GHz AMD Dual-Core E1-1200 APU with Radeon HD 7310 Discrete-Class Graphics
Chipset
AMD A68M FCH
Microprocessor Cache
1 MB L2 cache
Memory
4 GB DDR3
Memory Max
Upgradeable to 8 GB DDR3 (2 DIMM)
Video Graphics
AMD Radeon HD 7310 Discrete-Class (up to 1.92 GB)
Hard Drive
750 GB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD±R/RW with double layer support
Display
39.6 cm (15.6") HD BrightView LED-backlit (1366 x 768)
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
802.11b/g/n; Bluetooth
Sound
Altec Lansing speakers
Keyboard
Full size textured black
Pointing Device
TouchPad supporting multi-touch gestures and on/off button
External Ports
Multi-format digital media card reader for secure digital cards & multimedia cards
1 VGA
1 HDMI
1 headphone-out
1 microphone-in
3 USB 2.0
1 RJ45
Dimensions
37.6 x 24.7 x 3.58 cm
Weight
2.45 kg
Power
65W AC power adapter
6-cell Li-Ion
Camera
HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
FreeDOS

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Country/Region: Flag Bulgaria

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