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HP Designjet T7100 and T7100 Monochrome Printer Series - HP Professional Services

Knowledge Center

Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet products and solutions.
Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to:
  • Multimedia tutorials
  • Step-by-step how-to guides
  • Downloads: the latest product firmware, drivers, software, paper presets, etc.
  • Technical support: online troubleshooting, customer care contacts and more
  • Workflows and detailed advice for completing various printing tasks from particular software applications
  • Forums for direct contact with the experts, both HP and your colleagues
  • Warranty tracking online, for your peace of mind
  • Latest product information: products, supplies, accessories, software, etc.
  • Supplies Center for all you need to know about ink and paper
The Knowledge Center can be found at the following locations, depending on your product:
By customizing your registration for the products you have purchased and your type of business, and by setting your communication preferences, you decide the information you need.

HP Start-up Kit

The HP Start-up Kit is the DVD that comes with your product; it contains the product's software and documentation.

HP Care Packs and Warranty Extensions

HP Care Packs and Warranty Extensions allow you to extend your product's warranty beyond the standard period.
They include remote support. On-site service is also provided if necessary, with two alternative response-time options.
  • Next business day
  • Same business day, within four hours (may not be available in all countries)
For more information on HP Care Packs, please visit http://www.hp.com/go/printservices/.

HP Installation

The HP Installation service unpacks, sets up and connects the product for you.
This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/printservices/.